Privacy Policy updated- 24-05-2018

Hola Properties Calpe makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties. In addition, Hola Properties makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Hola Properties howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

This statement applies to and all websites and URL’s controlled or operated by Hola Properties Calpe, which link to this policy, unless otherwise specified, and is effective from the date set forth above and it is your responsibility to review any updated and revised statements that may be posted from time to time.

Collecting and Using Personal Information Data Protection

When you visit and navigate our sites and when you communicate with us via our sites, we will not collect personal information about you unless you provide us that information voluntarily. Any non-public personal information that you may provide via our site will be used solely for the purpose stated on the page where it is collected. (In some cases, and in all cases where required by law or regulation, you will be able to update the information that you provide to us either by sending us an email or, where you have established personal profiles with us, by updating your profile online. Please refer to the specific pages where data is collected for more information.) Hola Properties will not sell, license, transmit or disclose this information outside of and its affiliated companies unless (a) expressly authorised by you, (b) necessary to enable contractors or agents to perform certain functions for us, or (c) required or permitted by law. In all cases, we will disclose the information consistent with applicable laws and regulations and we will require the recipient to protect the information and use it only for the purpose it was provided.

By “personal information,” we mean data that is unique to an individual, such as a name, address, or telephone number. From time to time, we may request personal information from you at our sites in order to deliver requested materials to you, respond to your questions, or deliver a product or service.

Monitoring, Feedback, Ratings, Reviews and Testimonials

We collect feedback from consumers regarding the conduct and performance of Our Services agents and Partners who have completed work for them electronically by emailing a form containing predetermined questions and space for any additional comments. In addition to this we monitor members to ensure compliance with our Codes of Practice and welcome general feedback and testimonials. Consumers (i.e. customers) and member’s comments and testimonials regarding our service and system are also welcomed. When you provide such feedback, you consent to our use, publication and/or distribution of such feedback at no compensation to you, and if you are a Agent member in our system, you acknowledge that all such feedback, ratings and reviews are solely owned by Hola Properties, and you consent to the publication of this information about you and your business.

Disclaimer- Customer

a. You acknowledge that it is your responsibility to select a Property or service, product and to negotiate the terms of any Sale to be performed by the appropriate agent. Hola Properties makes no warranty regarding any goods or services purchased or obtained through an introduction made via its Website or the Services or any transactions entered into through its Website.

b. The Company relies on data provided by Members and Third Parties to determine which Properties are included in the database accessible via the Website and does not recommend or endorse any specific Agent.

c. Whilst the Company shall use its reasonable endeavours to do so, it does not guarantee to be able to find a Agent or property suitable for undertaking whether by reason of geographical restrictions or otherwise.

d. The Company provides no guarantee that a agent or partner to whom it has passed a Customer’s information will contact the Customer.

e. The Company cannot accept any liability in respect of any contract or other agreement entered into between the Customer and the agent In particular, but without limitation, the Company can accept no liability relating to the quality or fitness of any Work performed or omitted to be performed by any agent and accordingly shall not be liable to the Customer for any occurrence resulting from the introduction of the agent to the Customer including but not limited to any direct, indirect or consequential or inconsequential loss of any kind suffered by the Customer howsoever arising.

Disclaimer – Trade Member Agent

a. The Company relies on Customers to specify and describe their requirements. The Company makes no warranty for the accuracy or completeness of any information provided by the Customer.

b. The Company makes no guarantee to refer any work to a agent

c. As the Customer retains the right to modify or withdraw its request in the absence of a contract or other binding agreement with a agent, the Company makes no warranty as to the availability or suitability of a specific requirement.

d. As an Agent, you must ensure that you are legally able to undertake the work required by the customer. In addition, you must ensure that you are legally able to perform the Work specified in the Job description.

e. The Company is not party to any contract made between the Customer and the Agent and only acts as introducer in relation to a specific Job. Accordingly shall not be liable to the Agent for any occurrence resulting from the introduction of the Customer to the agent including but not limited to any direct, indirect or consequential or inconsequential loss of any kind suffered by the agent howsoever arising.


You should also be aware that when you visit our websites, we collect certain information that does not identify you personally, but provides us with “usage data,” such as the number of visitors we receive or what pages are visited most often. This data helps us to analyse and improve the usefulness of the information we provide at these websites.

Like most commercial website owners, we may also use what is known as “cookie” technology. A “cookie” is an element of data that a website can send to your browser when you link to that website. It is not a computer programme and has no ability to read data residing on your computer or instruct it to perform any step or function. By assigning a unique data element to each visitor, the website is able to recognize repeat users, track usage patterns and better serve you when you return to that site. The cookie does not extract other personal information about you, such as your name or address. Most browsers provide a simple procedure that will enable you to control whether you want to receive cookies by notifying you when a website is about to deposit a cookie file.

Linking to Other Sites

From time to time, the website may provide links to other websites, not owned or controlled by Hola Properties, that we think might be useful or of interest to you. We cannot, however, be responsible for the privacy practices used by other website owners or the content or accuracy of those other websites. Links to various non- Hola Properties websites do not constitute or imply endorsement by Hola Properties of these websites, any products or services described on these sites, or of any other material contained in them.


Hola Properties protects information both online and off-line. The transmission of information, including any payment information, is encrypted and protected using Secure Sockets Layer (SSL). Stored customer information is kept in a secure environment where access is restricted to employees who need the information to perform a specific job (for example billing administration or the development team). Employees are required to use password-protected screen-savers and keep their computers up-to-date.

Business Transitions

In the event this business is sold or merged with another business at any time in the future users’ personal details will not, in any instances, be disclosed to our advisers and any prospective purchasers and their advisers and will not be part of the assets transferred to the new owners of the business.

Use of Personal Information

We may use the information we collect through our Websites for a range of reasons, including:

  • To respond to your online inquiries and requests, and to provide you with information and access to resources or services that you have requested from us.
  • To contact you via email to ask for a review about our service if you have work carried out as a result of a introduction to a service offered on this website.
  • To manage our Websites and system administration and security.
  • To improve the navigation and content of our Websites.
  • To identify any server problems or other IT or network issues.
  • To compile aggregated statistics about site usage and to better understand the preferences of our Visitors.
  • To carry out research and development to improve our products and services.
  • To customize content and layout of the Websites.


Other Data Protection Rights

You have the following data protection rights:

  • To access, correct, update, or request deletionof your Personal Information Hola Properties takes reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete, and up to date. You may contact us directly at any time about accessing, correcting, updating, or deleting your Personal Information, or altering your data or marketing preferences by emailing us at


  • In addition, if you are a resident of the EEA, you can object to processing of your Personal Information, ask us to restrict processingof your Personal Information or request portability of your Personal Information. Again, you can exercise these rights by emailing us at


  • Similarly, if we have collected and processed your Personal Information with your consent, then you can withdraw your consentat any time.
  • You have the right to complain to a data protection authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the EEA are available here.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We may ask you to verify your identity in order to help us respond efficiently to your request.


Changes to This Statement

Hola Properties may change this Statement from time to time; when updates are made, the Privacy Policy version date (located at the bottom of this Policy) will also be updated to reflect that a revision occurred. We encourage you to periodically re-read this policy to see if there have been any changes that may affect you. This Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

If users have questions or concerns regarding this statement, they should first contact Hola Properties privacy department at: